Privacy Policy

1. Information we collect

Account information — your name (optional), handle, email address, and password (stored only as a secure hash).

Payment information — when you buy a card or subscribe, payments are handled by Stripe. We don’t store your full card number; we keep limited records such as a customer reference and order status.

Cards, notes, and recipients — the cards you collect and send, the notes you attach, and the contact details (email or phone) you enter to deliver a card. If you send anonymously, we keep the sender details but hide your name from the recipient.

Usage data — basic technical and analytics data (such as device and interaction data) that helps us run and improve the Service.

2. How we use your information

We use your information to provide and secure the Service, deliver cards and notifications, process payments, prevent abuse, respond to you, and improve WUTCARD. We do not sell your personal information.

3. Service providers we share with

We share data with providers who help us operate WUTCARD, only as needed: Stripe (payments on our website), RevenueCat together with Apple and Google (purchases and subscriptions made in our apps, which those stores bill), Postmark (transactional email), Twilio (SMS delivery, where used), Apple Push Notification service and Google Firebase Cloud Messaging (delivering notifications to your device), and our hosting provider. These providers process data on our behalf under their own terms. We may also disclose information where required by law.

4. SMS and text messaging

WUTCARD offers text message (SMS) delivery so you can send a card to someone by phone number and so you can receive a card someone sent you. Phone numbers are collected when a sender enters a recipient’s mobile number in the app to deliver a card, or when you provide your own number. We use these numbers only to send the related transactional message — a notification that a card is waiting, with a link to open it — and related service messages. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

We do not sell your personal information, and we do not share mobile phone numbers or SMS opt-in or consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile numbers are shared only with our SMS provider (Twilio) strictly to deliver these messages on our behalf, and are never used for third-party marketing.

5. Cookies

We use essential cookies to keep you signed in and to remember preferences such as light or dark mode. Analytics may use cookies to understand aggregate usage.

6. Data retention

We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account and associated data.

7. Security

We use reasonable technical and organizational measures to protect your data, including hashing passwords and encrypting traffic. No method of transmission or storage is perfectly secure, but we work to protect your information.

8. Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

9. Children

WUTCARD is not directed to children under 13, and we don’t knowingly collect their personal information. Where local law sets a higher age of digital consent — 16 in parts of the European Union — that higher age applies instead. If you believe a child has given us personal information, contact us and we’ll remove it.

10. Changes to this Policy

We may update this Policy from time to time. We’ll revise the date above and, for material changes, provide additional notice where appropriate.

11. Contact

For privacy questions or requests, email support@wutcard.com.